Dubai Way is the training and engagement platform for anyone in Dubai who interacts with a tourist as part of their job.
Having the correct knowledge and information about Dubai is a critical part of being able to provide outstanding customer service. With outstanding customer service, you will be better informed to improve the tourism visitor experience.
By delivering exception visitor experiences, Dubai will be better placed to become the most visited and recommended city in the world. It is the responsibility of all of us to stay informed and knowledgeable about Dubai and everything that a visitor to Dubai can experience. The more each of us know our city, the better our interaction with the tourist will be.
The Student Journey
You will need the establishment code to register along with Emirates ID.
After registration, your Establishment Administrator will be requested to APPROVE your course.
Once your registration has been verified by Establishment Administrator, you can continue your course.
After you have finished the course, take the online assessment to become a Dubai Way Champion.
Each course is valid for 90 days from the date of registration.
You will be able to download and print your Certificates on the Dubai Way platform.