Dubai Way is the training and engagement platform for anyone in Dubai who interacts with a tourist as part of their job.
Having the correct knowledge and information about Dubai is a critical part of being able to provide outstanding customer service. With outstanding customer service, you will be better informed to improve the tourism visitor experience.
By delivering exceptional visitor experiences, Dubai will be better placed to become the most visited city in the world and welcome 20 million visitors by 2020. It is the responsibility of all of us to stay informed and knowledgeable about Dubai and everything that a visitor to Dubai can experience. The more each of us know our city, the better our interaction with the tourist will be.
The Student Journey
You will need the establishment code to register and your Emirates ID.
After registration, you will be given a trial period of 7 days. During this period you can start your course and your employer must verify your registration.
Once your registration has been verified, you can continue your course.
After you have finished the course, take the online assessment to become a Dubai Way Champion.
You have 90 days to complete the course and the assessment.
You will be able to download and print your Dubai Way certificate online.